ISO 9001 ensures that quality management systems are adopted and improvements are made on a continual basis. By taking an approach that implements more efficient working practices and focuses on the business objectives of the organization, CEPA Expo will implement systems that will help and support the organization of the event and improve levels of customer satisfaction. A key benefit to delegates attending CEPA Expo is that the adoption of the systems outlined by ISO 9001 will mean that the event will have a “right first time” approach, leading to a greatly enhanced delegate experience.
CEPA EXPO chairman, Roger Whyte advises “The fact that we have decided to become ISO 9001 certified is a great move forward for CEPA Expo. The standardization of quality systems and practices means that we can deliver a top quality event which will be excellent news for delegates and participants. CEPA Expo is already well known as a superbly organised event and the ISO 9001 certification will mean that this is taken a step further. The combination of ISO 9001 certification and Czech hospitality will mean that CEPA Expo is an event not to be missed.”
CEPA Expo 2016 takes place from the 18th to 20th October 2016 in Prague, the Czech Republic. At this year’s three-day conference, there are going to be numerous innovations to take the event to new levels of excellence, including a unique Aviation Careers Day which will allow delegates to meet and network with future aviation professionals.